Category: Information

I’m pleased to inform you that Japan Post resumed accepting Airmail to Australia, Greece, Israel, Italy, and Reunion.
Now we can ship to these countries / region by the Standard and Registered Airmail.

Unfortunately, Japan Post has announced that it will suspend the acceptance of international mail destined for the United Kingdom, Germany, Finland, France, and Belgium from Mar.8, 2022, for the time being. Because mail transportation to various countries/territories has been disrupted due to the unstable situation in Ukraine. We can still ship to these countries by DHL and FedEx. We are sorry for any inconvenience this may cause you and hope for your kind understanding.

Unfortunately, Japan Post has announced that it will suspend the acceptance of international mail destined for the United States and Australia from Nov. 2 2021 for the time being due to the reduction of flights from/to Japan in the effect of the Covid-19.

On April 1, 2021, Japan Post significantly increased Standard Airmail shipping rate. For example, the shipping rate for sending a piece of 100g of tea to the United States has almost tripled. We have been offering free Standard Airmail so far, but unfortunately this price increase has made it impossible to maintain free Standard Airmail. Therefore, from April 2, 2021, we have to charge a shipping fee of JPY 350 to JPY 800 (flat rate) depending on the country for the Standard Airmail.
We would appreciate your understanding.

We resumed shipping by the Standard Airmail for the USA, Canada and  Australia. Thank you very much for waiting.

We resumed shipping by the Standard Airmail for Singapore, Hong Kong, Denmark, Finland, Germany, France, Netherlands, Norway, Sweden, Switzerland and the United Kingdom. Thank you very much for waiting.

Now we can ship to many countries by Fedex or DHL. Thank you for waiting.

We decided to suspend shipping until the end of June 2020. Because at present, we cannot ship to most countries by International Mail (Japan Post), even if it can be shipped, the arrival is significantly delayed. Now we are working to integrate DHL / Fedex shipping rate into our shopping cart system as an alternative shipping method, but it will require some time. We will re-open on July 1, 2020.

We are sorry for any inconvenience this may cause you and appreciate your kind understanding.

Unfortunately, Japan Post has announced that it will suspend the acceptance of international mail destined for the United States from April 24 (Friday) for the time being.
Now we are seeking to adopt alternative way of shipping other than Japan Post.
We will announce it on our website, Facebook or newsletter as soon as we are ready to resume shipping.
We are sorry for any inconvenience this may cause you and appreciate your understanding. Stay safe.

Japan Post has announced that it will expand the number of countries and regions that temporarily suspend the acceptance of international mail to 160 countries from April 10 (Fri). Newly added countires are Sweden, Denmark, Norway, Australia, etc.
You can check/download a complete list of countries here.

Also, due to the significant reduction and suspension of flights, it is expected that international mail destined for the United States will require more than two weeks to be loaded onto the airplanes.