Unfortunately, Japan Post has announced that it will suspend the acceptance of international mail destined for the United Kingdom, Germany, Finland, France, and Belgium from Mar.8, 2022, for the time being. Because mail transportation to various countries/territories has been disrupted due to the unstable situation in Ukraine. We can still ship to these countries by DHL and FedEx. We are sorry for any inconvenience this may cause you and hope for your kind understanding.
Important Announcement: Closure of Our Online Shop
Dear Valued Customers,
It is with a heavy heart that we share some important news with you. After thorough deliberation, we have made the difficult decision to close our online shop, which has been operating for over two decades. This decision was not made lightly, and we want to express our profound gratitude for your loyalty and support over the years.
Effective March 31st, 2024 (Japan time), our online shop will no longer accept new orders. We realize that this announcement may come as a disappointment, and we sincerely apologize for any inconvenience caused.
As a token of our appreciation, we are offering a special discount on all remaining inventory until March 30th, 2024 (Japan time). Take advantage of this opportunity to secure your favorite products one last time.
If you have any questions or concerns, our customer service will be available until April 30th, 2024 (Japan time) to assist you. You can reach out to us here.
We want to thank you for being a part of our online community. It has been a pleasure serving you, and we appreciate your understanding during this time of transition.
Thank you for your support.
Sincerely,
Zencha.net